How do I retrieve a lost license key?

To retrieve your license key(s), you can choose one of the steps given below. 

a) Use your purchase email to retrieve your key code through our website:
https://imagenomic.com/Support/LLK

b) Please refer to our Customer Care Center powered by MyCommerce through this link:
https://account.mycommerce.com/cp/Login

c) If you are unable to retrieve the key for some reason, please let us know and our Sales team will retrieve your license key codes from our archives. Please provide as much information as possible:
1. Under what name was the purchase made?
2. Please list all the email addresses you may have used for purchasing.
3. What was your phone number at the time of your purchase?
4. What was your billing address at the time of your purchase?
5. The date or the approximate time frame (year/month) of your purchase.